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Open-plan offices appeal for good reasons: sociable, collaborative, easy to grow into. But they do not suit everyone. Around half of us lean introvert, and the traditional open-plan set-up is built for the other half. Add the ambiverts in the middle, and it is clear we do not fit neatly into one group, quieter people want to socialise sometimes, and outgoing people still need time alone. A genuinely inclusive space reflects all of that.
Flexible and hybrid working have raised the bar, and companies that do not adapt risk losing good people. An inclusive workplace fosters individual values alongside a shared sense of purpose, which means designing for the people who were too often overlooked. Start your floorplan with one question: how do I give people more choice over how they work? Design does most of the answering. Here are the ways to do it.
Open areas come at the cost of focus, especially for those who react more to stimulation. Design in smaller spaces for deep work and quiet thinking: dividing screens, opaque or movable partitions, or work booths and pods within a larger open layout, privacy without isolation.
Colours prompt different responses. Red reads as energy or urgency; blue tends to calm. Interpretation is personal, but softer palettes create a different feel from bright, bold ones. Choose what fits the atmosphere you want, and remember that louder colours are not for everyone.
Take cues from home design: warmth and texture over clinical finishes. Soft materials, mood lighting, considered wallpaper, and pieces with personality, artwork, plants, a proper sofa. The more relaxed it feels, the more it appeals to people used to working from home.
Do not underestimate natural light, greenery, or a view over a nearby park, they are genuine mood-boosters. When you plan a space, think about how to make the most of each.
Autonomy helps people do their best work, and the office should enable it. Pair inspiring social areas, a coffee bar, a rooftop, with quiet booths for focus, and let people manage their own time. The point is choice: the freedom to pick the right setting for the task in front of them.
At Kitt, we design spaces around the full range of people who use them, then run them so they keep working for everyone.
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