Getting teams into a productive rhythm in a hybrid world

In the current London market, the performance gap between "Prime" and "Grade B" stock is widening at an alarming rate. Capital value is no longer stored in the concrete shell; it has migrated to the experience provided within those walls.

The Death of the Traditional Lease

CBRE data indicates that managed space as a proportion of the office market is set to rise from 11m sq ft to 30m sq ft by 2030. Occupiers are abandoning traditional leases in favour of "Move-in ready" workspaces that function as a seamless service.

Hospitality as a Yield Driver

At Kitt, we view hospitality as a rigorous operational discipline. It is the difference between a building that sits vacant and one that achieves a 33% higher average NER.

Our "Hospitality-led" model is built on four uniquely integrated capabilities:

1. Direct Employment: Our 60-strong team are in house specialists, not subcontractors.
2. Turnkey Execution: Bespoke fit-outs ready for occupation in as little as four months.
3. App-Centric Service: Concierge responses in under 2 minutes and maintenance issues are resolved in under 24 hours.
4. In-Sourced Services: London’s only in-house F&B, maintenance, and IT service.

The Competitive Advantage

As JustPark CEO Anthony Eskinazi noted, choosing Kitt was about more than just an office, it was about finding a partner to "take away the complexity". When an asset manager removes that complexity for their tenants, they create an environment where occupiers like Flo Health report that "attendance is really up" because staff are "gunning to go into the office".

For asset owners, the conclusion is clear: Deliver hospitality, or prepare to capture less demand.

‍

How Kitt helps

Kitt is a managed office operator that supports occupiers and owners in elevating the office experience – from search to move-in and beyond – designing custom workspaces and providing a fully managed service powered by smart technology.

‍